Shipping Policy
At THE VIAA, we are committed to delivering your favorite beauty, fashion, jewelry, and lifestyle essentials safely and quickly to your doorstep.
Delivery Locations
We provide home delivery services across all locations in Bangladesh through our reliable third-party courier partners.
Delivery Time
- Inside Dhaka: 2 to 3 Working Days
- Outside Dhaka: 3 to 5 Working Days
Note: Delivery time may vary during public holidays, promotional campaigns, unexpected weather conditions, or courier-related delays.
Shipping Charges
- Inside Dhaka: ৳70/-
- Outside Dhaka: ৳130/-
- Free delivery on orders over ৳5000/-
Order Confirmation
Once you place an order, you will receive an SMS and email notification. Our team may call you to verify the details before dispatching.
Customer Care
For shipping-related support, please contact:
01718-907634
THE VIAA
Authentic Beauty, Fashion, Jewelry & Lifestyle Essentials
Delivery Guidelines
Please check the product in front of the delivery executive. If there is any damage or discrepancy, kindly return it immediately and contact our support.
Order Tracking
You can track your order using the link sent via SMS or by reaching out to our Customer Care team with your order ID.